We want you to feel confident and excited about every purchase from glamrang.in. However, if you are not satisfied with the product for any reason, our Return & Exchange Policy is designed to make the process simple and stress-free for you. Please take a look at the guidelines.
Eligibility For Returns
1-Return requests should be initiated within 24 to 48 hours of receiving the product.
2-Products must be in their original condition, Undamaged, Unwashed, and Unused.
3-Intact with the original tags, labels, and packaging.
Once we receive the returned product, it will undergo a quality inspection. If it meets our return eligibility criteria, we’ll initiate the refund process promptly.
Please be aware that requests for returns, refunds, or exchanges cannot be accepted for products “customized” by the consumer or customer. This policy also applies to standard “ready-to-wear” items.
Note– For claims regarding receiving the wrong product, a different product, a damaged product, or a defective product, the customer must provide an unboxing video of the received package. The video should cover all sides of the outer packaging and inner items in a single frame, without any cuts or joints. Shipping labels and other details must be clearly visible in the video.
If a customer does not accept a prepaid order, they will not be eligible for a refund. Additionally, if the order needs to be resent, the customer will be responsible for covering the shipping charges.
Furthermore—
1- We shall not be responsible if the wrong product is handed over by you to the delivery person at the time of pickup.
2-The customer needs to self-ship the product from their side and we will reimburse the shipping costs (up to Rs.100) if the pin code is non-serviceable for reverse pickup.
Exchange Policy-
A-Products must be in their original condition, Undamaged, Unwashed, and Unused.
B-Intact with original tags, labels, and packaging.
C-The exchange should be requested within 24-48 hours upon receiving the product.
